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Interlibrary Loan and Document Delivery Services


Interlibrary  Loan and Document Delivery Policy page

Go directly to:   ILLiad - Automated Interlibrary Loan Service

(You will need to log into ILLiad using your CNR network user account username and password.)

What is ILLiad - Automated Interlibrary Loan Service ?

Interlibrary Loan at Gill Library

Gill Library offers Interlibrary Loan (ILL) and Document Delivery (DD) services to any patron with a valid CNR ID card to obtain certain materials owned by another library through ILLiad, an electronic Web-based document delivery service. Before submitting an Interlibrary Loan or Document Delivery request, the patron should have thoroughly searched the resources available in the Gill Library online catalog and determined that the item(s) needed are not in the Library’s collection.  Interlibrary Loan requests can takes weeks to fulfill and patrons are encouraged to start their research early and consult a Reference Librarian for assistance. 


ILL and Document Delivery requests are not accepted over the phone, by e-mail, inter-office mail or by the Ask a Librarian web pageAll Interlibrary Loan and Document Delivery requests are managed through ILLiad.  To access ILLiad, patrons must have a valid CNR Network Account user name and password.  Patrons who do not have a valid CNR Network User Account and have appropriate CNR ID can get a CNR User Account by going to the Help Desk at the Mooney Center, Gill Library Circulation Desk or at their Branch Library.  Once a username and password have been established, patrons can begin to use ILLiad at any computer on campus or via remote access.  Incomplete ILLiad electronic request forms can delay the processing of the request.  A Reference Librarian will be happy to assist in completing the form.  The Librarian may also suggest to the patron resources available in Gill Library that contain information the patron is seeking.

Once the Librarian has verified that the information on the electronic ILLiad form is complete and correct, the electronic ILLiad form is submitted to the ILL Department for processing.  Delivery time can vary depending on the request. The usual time is normally from three (3) days to three (3) weeks, but can be longer.  The ILL Department contacts the patron when the requested item arrives. 

The ILL Department makes every effort to obtain requested items from institutions that will not charge a fee.  However, patrons should indicate on the electronic request form the amount they are willing to pay in case the item cannot be obtained without charge.


The "due date" for ILL materials, e.g., books and media items, is set by the lending institution and is indicated on a slip that accompanies the item when it is checked out to the patron. The lending institution reserves the right to recall their items at any time, and if this occurs, the patron is notified to return the items immediately.

A three-week renewal period my be granted upon request one time only by visiting the Library. A renewal request may be denied if the lending library recalls the item or if the patron has already been granted one renewal.  If the renewal request is denied, the patron must return the item immediately or may incur a fine.

For further information, contact the ILL Department at (914) 654-5491.


Mother Irene Gill Library   29 Castle Place   New Rochelle,  NY 10805 
(914) 654-5340     
copyright 2007/2013